SUUS Privacy Policy

Last Updated: 06.04.2026

Introduction

SUUS (“we”, “us”, “our”) is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

By using our website or engaging in our coaching services, you agree to this Privacy Policy.

Information We Collect.

Personal Information

  • Name

  • Email address

  • Phone number

  • Payment details

Coaching Information

  • Training history and performance data

  • Health and fitness information you choose to provide

Website Data

  • IP address

  • Browser type

  • Pages visited

  • Cookies and analytics data

How We Collect Information

We collect information when you:

  • Sign up for coaching

  • Complete forms or questionnaires

  • Contact us

  • Use our website or training platforms

How We Use Your Information

We use your information to:

  • Deliver personalised coaching

  • Communicate with you

  • Process payments

  • Improve our services

Sharing Your Information

We may share your information with:

  • Payment providers

  • Coaching platforms (e.g. TrainingPeaks)

  • Legal authorities if required

We do not sell your personal information.

Data Security

We take reasonable steps to protect your data from misuse, loss, or unauthorised access.

Your Rights

You may request access, correction, or deletion of your personal information at any time.

Cookies

We use cookies to improve your experience. You can disable them in your browser settings.

Updates

This policy may be updated periodically and will be posted on our website.

Contact

Email: suuscollective@gmail.com
Business Name: SUUS Colectivo.

SUUS Terms & Conditions

Agreement

By engaging SUUS coaching services, you agree to the following terms.

Coaching Services

SUUS provides personalised endurance coaching, programming, and support.

Results are not guaranteed and depend on individual effort, consistency, and external factors.

Payments

  • Coaching is billed monthly in advance

  • Payments must be made on time

  • Missed payments may result in suspension of services

Athlete Responsibility

You agree to:

  • Provide honest and accurate information

  • Communicate openly with your coach

  • Take responsibility for your own training and wellbeing

Medical Disclaimer

SUUS coaching is not medical advice.
You should consult a healthcare professional before beginning any program.

Intellectual Property

All training plans and materials remain the property of SUUS and may not be shared or reproduced.

Limitation of Liability

To the maximum extent permitted by law, SUUS is not liable for injury, loss, or damages resulting from participation in coaching services.

Changes

We may update services, pricing, or terms with reasonable notice.

SUUS Coaching Cancellation & Termination Policy

Billing

  • Monthly billing cycle

  • Paid in advance

Cancellation

  • Cancel anytime

  • Coaching continues until the end of the billing period

  • No refunds for unused time

Notice Period

  • Minimum 14 days notice before next billing date

  • Late cancellations roll into the next cycle

Pausing Coaching

  • Available for injury, travel, or personal reasons

  • Must be requested before billing date

  • Applies to full billing cycles only

Refunds

  • Non-refundable except where required by law

Failed Payments

  • Coaching may be paused until payment is resolved

SUUS Termination

We may terminate services for:

  • Non-payment

  • Inappropriate behaviour

  • Breakdown in coaching relationship

Athlete Termination

You may stop coaching at any time under the cancellation terms above.